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World Forum What's app

World Forum: Hosting the World with WhatsApp!

Thu 01/06/2017 - 13:00

World Forum: Hosting the World with WhatsApp!

World Forum The Hague is the largest event venue in The Hague, as well as being home to the largest auditorium in the Netherlands. During major events, World Forum can accommodate up to 5.000 people simultaneously. It is important that all these guests receive answers to their questions as quickly and efficiently as possible, so they do not have to miss anything of the event they are attending. In order to improve its services and the efficiency of its information provision, World Forum therefore launched the World Forum WhatsApp service on 1 June 2017.
 

How does it work?

The new service is available to all World Forum visitors: users can access the service before attending a scheduled event and during and after conferences. By scanning the QR code the service can be added. Visitors can consult the information service efficiently and at a time that is convenient for them, without needing to make a phone call. It is an extremely user-friendly way for guests to receive quick, expert answers to all their questions.

Distinguished in Service

World Forum General Manager Michiel Middendorf states that the WhatsApp option will improve World Forum’s services and is in line with current trends. ‘We are providing a user-friendly option for the public to quickly ask questions and immediately receive a personalised answer that meets their needs. The public shows a clear demand for such a service, and if we can meet that demand we will have achieved our objective. Service is a key focus for World Forum, which means we must constantly exceed people’s expectations. This new WhatsApp service will certainly allow us to accomplish that goal.’

Facts

WhatsApp is currently the most popular instant messaging app for smartphones, and this is not expected to change in the foreseeable future. An average of one billion people use the app daily, sending a total average of 42 billion messages. WhatsApp also has the highest user satisfaction rate of any communication channel, with users giving it an average score of 8.2. The features most appreciated by users include the personal interaction it facilitates, along with its convenience and speed.

If you scan the QR code below, you can contact us directly on WhatsApp or add the number of our service: +31 6 53 65 31 60

 

QR Code World Forum The Hague_2.jpg


 

For more information, please contact:
World Forum The Hague, Diana Weber +31 70 30 66 388 / diana.weber@worldforum.nl